Cookies Policy

Cookies are small text files that may be placed on your computer, mobile device or other internet-enabled device when you visit a website. They allow a website to recognise a device, remember certain information and support the delivery of online services. Cookies do not normally contain information that directly identifies you by name, although information collected through cookies may sometimes be linked with other information held about you.

We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, helping to protect accounts and understanding how visitors use our pages. In this policy, we use the term cookies to refer to cookies and similar technologies unless stated otherwise.

Cookies may be set by Ozwin Casino or by carefully selected service providers that help us operate, secure, analyse or improve the website. Some cookies are used only during your visit, while others remain on your device for a period of time or until you delete them. The length of time a cookie remains active depends on its purpose and settings.

Why cookies are used

• To make the website function correctly and provide requested online features.
• To remember settings, preferences and information entered during a visit.
• To support account access, session management and security controls.
• To identify unusual activity, reduce fraud and help protect users and our services.
• To understand website performance, navigation and general visitor behaviour.
• To improve the content, layout and usability of the website.
• To help present information that may be more relevant to your interests, where permitted.
• To record and respect your cookie choices and other privacy preferences.

Strictly necessary cookies

These cookies are required for core website functions. They may support secure navigation, account sessions, page requests, authentication, fraud prevention, responsible access controls and the operation of forms or other essential features. Because the website may not work properly without them, they generally cannot be disabled through the website's optional cookie settings. You may be able to block them through your browser, but doing so may prevent parts of the website from operating.

Functional cookies

Functional cookies help remember choices you make, such as language, region, display or session preferences. They can make repeat visits more convenient and reduce the need to enter the same information again. If you refuse these cookies, some personalised functions may be unavailable or may need to be selected again each time you visit.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about pages visited, links selected, time spent on pages, technical errors and general traffic patterns. We use this type of information to assess performance, identify problems and make improvements. Analytics information is generally considered in an aggregated or pseudonymous form, subject to the practices of the relevant service provider.

Advertising and personalisation cookies

Where applicable and permitted, advertising or personalisation cookies may help measure promotional activity or present content that is more relevant to a visitor. These cookies may recognise a browser or device across websites or services. They are not intended to provide gambling advice or to encourage play beyond a person's means. Any marketing activity remains subject to applicable laws, platform requirements, consent choices and responsible gambling principles.

Third-party cookies

Some website features may be provided by third parties, such as security, payment, identity, analytics, customer support or content services. Those providers may place or access cookies on your device when their features are used. Their handling of information is governed by their own privacy and cookie policies. We encourage you to review those policies where relevant. We do not control every cookie that may be used by an external service, and the technologies in use may change as website functions and providers change.

When available, you can use the website's cookie preference tool to accept or refuse optional categories of cookies. Your choices may be stored so that they can be remembered on later visits. If you use a different browser, device or private browsing session, you may need to set your preferences again. Withdrawing consent for optional cookies does not usually affect the lawfulness of processing carried out before the withdrawal.

You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies, and may provide controls for third-party cookies. Browser help pages usually explain how to change these settings. If you delete all cookies, essential features may stop working, preferences may be lost and you may need to complete certain steps again.

The controls available to you may depend on your browser, device and the technology being used. Blocking cookies does not necessarily prevent all forms of data collection, and it may not remove information that has already been collected. Where a third-party service provides its own opt-out or privacy control, you may need to use that control directly.

Managing marketing preferences

Cookie choices are separate from certain communications preferences. You may receive fewer or no marketing communications by using the unsubscribe or preference options included in those communications, where available. Choosing not to receive marketing messages will not necessarily stop service-related notices, security messages, account communications or other information required to provide a service.

Do not track signals

Some browsers and devices offer a Do Not Track setting. Because there is no single consistent technical standard for interpreting these signals, the website may not respond to every Do Not Track request. You can use the cookie preference tool and browser controls described above to manage optional cookies.

Information collected through cookies may be combined with information you provide directly or information generated when you use our services. The way we handle personal information, including purposes, disclosures, overseas handling, retention and your privacy rights, is explained in our Privacy Policy. Where applicable, we take reasonable steps to protect information against misuse, interference, loss and unauthorised access, modification or disclosure. No online transmission or storage method can be guaranteed to be completely secure.

Cookies may assist with age, identity, account and security processes, but they do not replace any checks required by law or our applicable terms. You must use the website lawfully and responsibly. If you are concerned about your gambling, consider using the responsible gambling tools and support information made available through the website, including account restrictions, breaks or self-exclusion options where offered.

We may update this Cookies Policy when our website, technology, service providers, legal obligations or privacy practices change. The updated version will be made available on this page, together with a revised effective date where appropriate. You should review this page from time to time. Continuing to use the website after an update may mean that you acknowledge the revised policy, subject to any consent required by applicable law.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support options made available on the Ozwin Casino website. Do not include payment details, passwords or other sensitive information in an enquiry unless it is specifically requested through a secure process. You may have rights under Australian privacy law, subject to applicable exceptions, including rights to request access to or correction of personal information. Further information about making a privacy request is set out in our Privacy Policy.